Contact Us

We love to hear from you and we love to answer your questions– but in the current times we have had to make some changes to how we work here at Jordans Cereals.

Due to the current global situation, the team that respond to your queries and questions are currently working from home.  Therefore there may be a delay in our response and we encourage you to in the first instance to fill out the contact form below, or drop us an email at, or you can also contact us via Twitter or Facebook. 

You can also call us on 0800 587 8901 and this will be the fastest way to get a response if your request is urgent.

Or you can CHECK OUT OUR FAQ. which may answer your question.

Write to us

At this time until further notice, we kindly ask that you do not write into us as unfortunately we will not be able to respond to your letters for some time – thank you in advance for your understanding.

Call us

0800 587 8901

Email Us

If you're able to provide the product, batch code and a photo of the pack, it should help us deal with your complaint more quickly.


The batch code is comprised of the three lines just below the best before date on your Jordans pack. Example:

01.02.2013 2345AB 01.23

Please enter N/A if not known.

Holme Mills

Langford Road
Nr Biggleswade
SG18 9JY


01767 603940



Market Garden Road
SG18 8QB


01767 318222

When visiting Head Office, please don't use the Holme Mills Visitor Centre address!